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This is mainly due to actual costs being charged. For example if your parcel is charged at $3.00 to ship and the actual is only $2.50 then you will only pay the lesser amount. Returns will not be accepted unless goods are faulty. In which case we only replace the goods. Return shipping cost will be your responsibilty. Returns must be notified in writing to jannzcraftshop@xtra.co.nz or Jannz Craft Shop, 3 Bayview Street, Te Puke 3119, Western Bay of Plenty, New Zealand
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